Sportsbook Manager
Location: Malta / Las Vegas / Remote
Employment Type: Full-Time
Reports To: Chief Operations Officer
About the Role
Playbook is partnering with an innovative and fast-scaling iGaming company to find a strategic Sportsbook Manager. This is a high-impact leadership role where you’ll shape sportsbook performance, optimize risk strategies, and drive customer retention in a dynamic and competitive environment. If you're passionate about odds, data, and team-building — this is your arena. ️
Key Responsibilities
️ Betting Operations & Risk Management
Manage all pre-match and in-play betting activity across multiple sports and markets.
Mitigate risk by adjusting lines, monitoring exposures, and flagging suspicious patterns.
Ensure full compliance with trading and regulatory frameworks.
Work with data providers and trading platforms to ensure real-time accuracy.
Oversee liability and risk exposure, especially around VIP and high-stakes play.
ROI Optimization & Margin Management
Track sportsbook KPIs like hold %, margin, and customer profitability.
Design and implement dynamic pricing and margin strategies to improve ROI.
Collaborate with marketing and product to align pricing with promotions and acquisition.
Customer Intelligence & Retention
Use behavioral data to segment players and tailor promotions and bet limits.
Work with CRM to drive personalized retention campaigns.
Detect and manage sharp bettors or bonus abuse, while prioritizing user experience for recreational players.
Team Leadership & Operational Excellence
Lead, mentor, and grow a team of traders and risk analysts.
Create and enforce SOPs, workflows, and risk policies.
Provide actionable insights to product and tech teams for continuous improvement.
What We’re Looking For
3–5 years’ experience in sportsbook trading or risk management in a licensed environment.
Deep understanding of odds compilation, market behavior, and betting mechanics.
Proficiency in sportsbook tools, risk platforms, and trading systems.
Strong analytical and critical decision-making skills — especially under pressure.
Knowledge of licensed betting regulations.
Excellent communication and cross-functional leadership skills.
Bonus Points
Experience across domestic & international markets.
Familiarity with SQL, Python, or advanced Excel modeling.
Knowledge of CLV modeling and player segmentation.
Understanding of sportsbook promotions and bonusing mechanics.
Why This Role Stands Out
Lead a key operational area with real autonomy and decision-making power.
Remote flexibility or work from vibrant hubs like Malta or Las Vegas.
Direct collaboration with senior leadership on strategy and innovation.
Access to a data-rich environment with industry-best tools and talent.
