Nordnet is a leading pan-Nordic digital platform for savings and investments. Ever since we started 25 years ago, our purpose has been to democratize savings and investments. Through innovation, simplicity and transparency, we challenge traditional structures, and give private savers access to the same information, tools and services as professionals.
Workplace Lead
Are you passionate about delivering exceptional workplace experiences and leading a high-performing front desk team? We are currently seeking a Workplace Lead to join our Workplace Experience department. In this role, you will take full responsibility for the daily operations at the front desk as well as broader workplace functions throughout the office.
Join us and play a central role in shaping a workplace environment that inspires, supports, and reflects Nordnet’s values.
About the role
As Workplace Lead, you will ensure seamless day-to-day operations and provide an excellent first impression for all visitors, clients, and employees. You will lead, coach, and support the reception team, while continuously working to maintain and develop the quality of service and hospitality at Nordnet. A key part of your role is to uphold a professional and welcoming front-of-house experience, ensuring it aligns with our brand and culture.
You will work in close collaboration with the Head of Workplace Experience on departmental strategy, recruitment, and operational improvements.
Key responsibilities:
- Lead and supervise the reception team, ensuring smooth and professional front desk operations.
- Provide coaching, training, and ongoing support to team members.
- Ensure all reception and public-facing areas are consistently well-presented and aligned with Nordnet’s standards.
- Coordinate closely with the Head of Workplace Experience on departmental planning and staffing.
- Manage and maintain supplier and vendor relationships to ensure quality and cost-efficiency
- Oversee catering services and lead the planning and execution of both internal and external events.
- Ensure compliance with workplace policies, procedures, and health & safety regulations.
- Handle a variety of administrative tasks to support the day-to-day functioning of the workplace.
Who you are:
- Proven experience in front desk, office, or workplace management.
- Strong leadership and people management skills.
- Excellent organizational and communication abilities.
- Service-minded with great attention to detail.
- Ability to manage multiple tasks and responsibilities in a structured and service-oriented manner.
- Confident using digital tools and platforms (Slack, Google Workspace, Jira, etc.)
- Fluent in Swedish and English, both spoken and written.
What we offer:
- A dynamic and friendly workplace where no two days are the same
- A key role in maintaining our company culture and smooth daily operations
- A collaborative team and a strong focus on employee experience
- A full-time, on-site position : Monday–Friday, 08:00–16:42
This is us
Nordnet started from a passionate belief that changing the hierarchic financial world was possible. We became part of redefining the industry when we gave the customers power over their own savings. You will join the journey towards the vision of building the best platform for savings and investments.
We offer you the opportunity to work in a great team within a friendly Nordic environment with a strong focus on innovation, product development and technology.
We are currently building a world-class customer experience and have a vision to become the number one choice for savings and investments in the Nordic countries. Our ambitions are high and you will embark on a fast and challenging journey within a tight team of sharp and committed colleagues. At Nordnet, there is great potential for development and opportunities to redefine the financial world.
We are 900 employees in Stockholm, Oslo, Helsinki and Copenhagen.
Learn more about Nordnet on our corporate site and in our brand movie This is Nordnet, that describes our identity.
You can also visit us on www.nordnet.se, www.nordnet.no, www.nordnet.dk and www.nordnet.fi
Questions & Application
If you have questions, please contact our Head of Workplace Experience -
Annika Axelsson at annika.axelsson@nordnet.se
Apply today but no later than 31st of July, by using the button below – we will start interviewing immediately. Due to summer vacation, updates in this recruitment process might take longer time.
Please note that we do only accept applications through our recruitment system, hence no email applications will be considered.
We want to inform you that Nordnet conduct credit and background checks on the final candidate.
We look forward to receiving your application!