About Us
Work shapes who we are. It’s how we grow, contribute, and make an impact. But for many, work still feels like a grind. Even in the digital age, productivity tools often add more friction than flow. Colin and Fabian founded Supernormal because they knew that AI could make work better. Supernormal builds AI-powered tools that streamline workflows, boost collaboration, accelerate impact, and make the super, normal.
We started by building one of the most popular AI meeting notetakers out there. Supernormal’s first product made meeting prep, notes, and next steps effortless for tens of thousands of teams, and has turned meetings into moments of productivity and genuine connection.
Now we’re working on something even better - an AI tool that will take your unique work superpowers and amplify them.
Who We’re Looking For
We’re looking for a creative, dynamic, tech-obsessed, and versatile Social Media Specialist to join our team full-time. This role combines the opportunity to grow our reach via captivating video storytelling with the rewarding responsibility of supporting our customers by addressing their needs and questions. If you have a passion for social video and new technology, thrive in a collaborative environment, and enjoy interacting directly with people all over the world, this is the role for you!
Think you know how to grab attention, build momentum, and make someone feel something in 30 seconds or less? Then show us! Whether you're self-taught or studio-trained, if you’ve got the instincts, energy, and ideas—we’re listening.
You need to be online. There is no meme that goes by without you knowing.
Why This Role Matters
- Champion storytelling: Drive reach by producing compelling, short-form video content on a daily basis that appeals to our target audience of high-performing tech early-adopters and clearly demonstrates our product’s capabilities.
- Empower our team and users: Make it easy and fun for our team members to be part of the video creation process and engage with our customers so they want to be part of telling our story as well
- Drive growth: Contribute directly to the widespread adoption of our products with social content and advocate for our customers based on your interactions with them.
What You’ll Achieve
Content Creation and Social Video Strategy
- Lead video content creation: Plan, direct, and produce engaging video content, including TikTok-style videos, promotional assets, and product launch campaigns on a daily basis.
- Collaborate to tell our story: Partner with team members to capture genuine, natural moments that showcase the product and its unique value.
- Direct on-camera talent: Work closely with colleagues to ensure they feel confident on-camera and we maximize the impact of the time they spend filming.
- Edit and polish: Oversee iterations of editing to create platform-tailored, high-quality deliverables.
- Organic social growth strategy: Design and execute strategies for leveraging video content to increase engagement and expanding our social presence.
In addition to video content, you’ll play a supporting role in customer experience—responding to inquiries, helping users get the most out of the product, and sharing recurring feedback with the team. You don’t need to be a customer support pro, but you care about people, enjoy helping them succeed, and are comfortable jumping on calls whenever needed.
Requirements
What You’ll Bring
- Proven creative experience: Strong portfolio of impactful video content created for social platforms, driving audience growth and delivering authentic storytelling.
- Customer-centric approach: Previous experience in customer support or advocacy, with a focus on empathizing with users and providing tailored solutions.
- Collaborative DNA: A proactive team player, comfortable working across different roles and functions, prioritizing both audience engagement and customer satisfaction.
- Technical proficiency: Fluency with video filming and editing tools as well as familiarity with customer support tools and workflows.
- Adaptability and communication: Versatility in switching between video strategy, internal collaboration and customer interactions, with clear, effective communication skills.
What We Expect of You
- This is an onsite role, based in our office in Stockholm to enable close collaboration and hands-on engagement across content and customer experience.
- You’ll bring initiative, creativity, and a sense of urgency to both user-facing content and support conversations.
- You’ll be comfortable managing multiple responsibilities and switching contexts between strategic and tactical work.
- You’re highly fluent in English—spoken and written. You don’t need to be a native speaker, but you should be fully confident creating content, communicating ideas, and collaborating in English every day without anyone needing to check your work.
Start date: as soon as possible.
We care more about your energy and ideas than your CV. If you’ve tried, made, or tested something bold—even outside your day job—we want to see it.
Send us a 30-second video résumé that shows us what you’re about. It doesn’t need to be fancy - just real. Wow us.
Benefits
- 💰 Competitive salary
- 📈 Stock options
- ✈️ Annual team-wide offsite
- 🎓 Education credit (up to $500 per year)
