About the role
We’re looking for a hands-on Last-Mile Routing Manager who thrives on turning complex delivery flows into smooth, efficient operations. In this role, you’ll take ownership of route planning and optimisation for our Box & Home services, making sure our deliveries are on time, efficient, and ready to handle peaks and seasonal changes.
You’ll lead and develop a team of five full-time and three part-time routing specialists, working closely with our Courier Engagement and Operations teams to ensure capacity, quality, and efficiency are always at their best. You’ll also work closely with stakeholders across the business to challenge, improve, and evolve our processes – so confidence, persistence, and great relationship-building skills are key.
Some of the things you will do
Plan ahead – Create quarterly and seasonal capacity plans, ensuring we’re ready for weekends, peak periods, and summer volumes.
Set goals & follow up – Define team and individual targets, monitor performance on all levels, provide constructive feedback, and drive continuous improvements.
Organise & optimise – Adapt processes, workflows, and responsibilities to meet operational needs, making sure your team has the tools and conditions to succeed.
Lead & inspire – Motivate your team, foster a positive culture, and communicate clearly through changes and challenges.
Report & collaborate – Keep the team updated on company and department news, prepare relevant data for reports, and coordinate with other teams.
Solve problems & decide fast – Support your team in day-to-day challenges, make well-informed decisions, and keep operations moving forward.
Drive development together – Work closely with other functions in Central Operations to identify opportunities, test new ideas, and implement improvements that benefit the wider organisation.
What we're looking for
Proven leadership skills with the ability to coach, inspire, and develop a team.
Confident in challenging and improving processes while maintaining strong stakeholder relationships.
Resilient and persistent – you can stand your ground while keeping collaboration at the forefront.
Strong analytical mindset and experience working with KPIs, reporting, and data tools (Tableau or similar).
Background in logistics, distribution, or route planning is highly meriting.
Excellent organisational skills – you can keep many moving parts aligned without losing focus on the details.
A clear and confident communicator in English and Swedish.
If this is you then we can’t wait to meet you!
What you’ll get
We can promise you that you will be challenged, develop your skills and have the opportunity to work with truly amazing and competent colleagues. If you like changes and want to set new processes and ways of working - this is the place for you!
Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer:
🌇 Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm.
🐶 Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends!
🏓 Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time.
👶 Parental Pay for Six Months: Step away from work and provide the best care and love to your little one.
🎂 A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year!m for your leisure time.
⏰ Flexible Hours: Hybrid setup with working hours that adapt to your lifestyle.
Diversity and inclusion is very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential.
Get to know us
In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart.
We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead.
This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in Sweden.
