ABOUT THE COMPANY
Tiger of Sweden is a Stockholm-based fashion house established in 1903 with a heritage in tailoring. For more than a century, Tiger of Sweden has stood for style with purpose, dressing men and women for whom true style is about the confidence to be themselves.
POSITION OVERVIEW: As Online Sales Coordinator, you will play an essential role in the day-to-day operations of our wholesale online business. With a focus on structure, accuracy, and service, you will support key processes including customer data management, order handling, delivery coordination, and seasonal sales preparation. The role suits someone who is organised, proactive, and skilled at working across teams to support seamless execution.
You will report to the Online Wholesale Account Manager and work closely with internal stakeholders across the business. As part of our ongoing efforts to streamline operations, the role also includes selected tasks related to our consignment business.
TASKS & RESPONSIBILITIES:
Sales Coordination & Customer Management
- Maintain and update customer master data in M3.
- Set up new wholesale online accounts, ensuring accurate operational alignment.
- Coordinate preorder confirmations and support seasonal buying alignment.
- Act as the first point of contact for EDI-related topics and troubleshooting.
- Collaborate with internal teams to ensure smooth onboarding and account maintenance.
Order & Delivery Management
- Process reorders, confirmations, EAN lists, and PIM sheets for key accounts.
- Monitor and unblock orders to ensure timely deliveries.
- Manage and update seasonal stock lists, especially for OTB pushes.
- Coordinate with Finance and Accounts Receivable on invoice controls and payment follow-up.
- Track delivery performance and support continuous improvement of operational flows.
After-Sales & Return Handling
- Monitor after-season return volumes in alignment with budgets and agreements.
- Track SSP performance by account and style to support planning and sell-through.
- Support return analysis and optimise workflows for seasonal stock sales.
Seasonal Sales Preparation
- Assist in building tools for seasonal readiness (order overviews, EDI updates, pricing documentation).
- Double-check payment terms and order conditions ahead of market openings.
- Manage in-season return coordination and related documentation.
SKILLS & REQUIREMENTS:
- 1–2 years’ experience in sales coordination, wholesale, or operations support.
- Strong understanding of wholesale processes, ideally within fashion or e-commerce.
- Comfortable working with ERP systems (e.g., M3) and PLM tools.
- Proficient in Microsoft Office, especially Excel and Outlook.
- High attention to detail and a structured approach to tasks.
- Able to work independently and manage several tasks at once.
- Service-minded with strong communication skills.
- Positive, proactive, and solution-oriented mindset.
- Fluent in English; additional languages are a plus.
- Experience with EDI processes are a strong plus.
TOOLS & SYSTEMS
- Microsoft Office (Outlook, Excel, Word, PowerPoint)
- M3
- PLM
- Partner portals
- EDI tools (experience preferred)
The position is based in our Head office in Stockholm and is a full-time position. If this sounds like the perfect fit for you? Please don't hesitate to apply by submitting a CV and personal letter in English.
We look forward to receiving your application.
Tiger of Sweden stands against any form of discrimination and strives to be an inclusive brand and workplace. We welcome applications from all individuals, regardless of gender, sexual orientation, religion, ethnicity, race, or disability, and recruitment is purely based on skills and experience.
