About the role
We’re looking for a proactive and organised First & Middle Mile Lead to take the day-to-day lead on our transport flows – from the first pick-up at merchants to terminal-to-terminal transfers. In this role, you’ll be right in the middle of operations, making sure everything runs smoothly while also finding ways to improve how we work.
You’ll have direct responsibility for one colleague in the team and will work closely with carriers, merchants, and internal teams to ensure our first- and middle-mile operations are on time, cost-efficient, and well-coordinated. This is a role where you’ll get to combine operational coordination with continuous improvement, and see the results of your work in real time.
Some of the things you will do
- Lead daily operations – Coordinate and administer first- and middle-mile routes, making sure they are efficient, reliable, and meet operational needs.
Plan & forecast – Support forecasting and budget work to ensure capacity matches demand and costs stay on track.
Monitor & improve – Track KPIs, identify improvement areas, and implement practical changes that make a real difference.
Communicate & connect – Handle questions from carriers, merchants, and colleagues, keeping everyone informed and aligned.
Contribute to sustainability – Support initiatives that make our transport operations more environmentally friendly.
Support development – Be involved in technical projects and process improvements to future-proof our operations.
What we're looking for
Hands-on leader with the ability to guide and support a small team
Experience in logistics, transport coordination, or supply chain is a plus.
Analytical and logical thinker with a knack for finding smart, practical solutions.
Skilled in Excel and comfortable with basic BI tools.
Clear communicator, both internally and externally, with the confidence to make decisions even under pressure.
What you’ll get
A role where you can combine hands-on operational work with the chance to shape and improve how we run our first- and middle-mile transport flows. You’ll be part of a collaborative Central Operations team where ideas are valued, and improvement is part of everyday life.
Of course, we have all the necessary and standard benefits in place, but in addition to this, we can also offer:
Sky-High Office: Modern and newly renovated with a 360-degree view around Stockholm.
Puppy Friendly: Bring your dog to work - we've got a whole floor for our furry friends!
Fun & Games: Ping pong, Shuffleboard, Foosball, and even a Karaoke Room for your leisure time.
Parental Pay for Six Months: Step away from work and provide the best care and love to your little one.
A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year!m for your leisure time.
Parental Pay for Six Months: Step away from work and provide the best care and love to your little one.
A Day Off on Your Birthday: We love to celebrate, so enjoy your birthday to the fullest with a day off each year!
Hybrid setup and flexible working hours
Diversity and inclusion is very important to us and we are committed to creating an inclusive work environment. We want to be a workplace where everyone’s perspectives and opinions are valued, and we are dedicated to creating opportunities for all employees to thrive and reach their full potential.
Get to know us
In 2022, Instabee was founded after combining Budbee and Instabox - two leading last-mile delivery companies with three consumer-facing brands: Budbee, Instabox, and Porterbuddy. Instabee serves millions of consumers across Europe with convenient deliveries and is on track to become the leading European e-commerce enabler. Always with the consumer at heart.
We’re fast, both in terms of parcel delivery and when it comes to growing our business. So far our journey has taken us from Sweden to the rest of Scandinavia and parts of continental Europe, but we have no plans on stopping anytime soon. As we continue to expand, the complexity of Instabee grows in parallel. With that in mind, we’re now looking for you to help us on the journey ahead.
This recruitment process consists of background checks via Verifiera as a review of previous public criminal records. The result is public information that is handled confidentially. This is mandatory for all recruitment processes at Instabee in Sweden.
