The world’s most popular audio streaming subscription service is looking for a Anti-Abuse Operations Analyst to join the band in a consultant assignment. The client has transformed music listening forever when launched in 2008.
Period: 2025-09-08 to 2026-09-07 (full-time), with a possibility of extension.
About the role
We are looking for an Anti-Abuse Operations Analyst to join our client's anti-abuse and platform integrity team. You will support the overall anti-abuse strategy at our client to effectively combat behavior that negatively impacts the experience of our artists, fans and users. Above all, your work will impact the way the world experiences music and the method in which a billion fans will connect with a million artists.
As an Anti-Abuse Operations Analyst at our client you will work globally across technology, legal, and licensing teams, as well as with the teams engaging with the music industry directly. You will defend the integrity of the company platform, its users and partners worldwide. The analysts, data scientists, and engineers on the Anti-Abuse team are passionate about data, have an investigative mindset and a knack for spotting patterns, trends, and anomalous behaviors. They also appreciate a fun, friendly, high-impact, and music-oriented work environment!
What you'll do
- Address incoming support cases by leveraging hands-on mitigation workflows and ad-hoc analysis
- Maintain proper written and verbal communication threads and protocols with relevant internal and external stakeholders, such as local client music teams, rights-holders, legal and other affected parties
- During daily work, you identify and recommend improvements to policies, processes, systems, and products that enable efficient anti-abuse mitigation for the company
Who you are
- Preferred Bachelor’s degree in technology or analytical discipline
- Experience in working with SQL for querying large datasets
- You have a deep understanding of numbers, as well as a strong business sense to understand impact to the company
- You are capable to meet tight deadlines and will be focused on execution
- Previous exposure to using and generating data visualization dashboards (Tableau)
- You are structured and pay close attention to details
- You are clear in communication and adept at presenting and explaining complex topics and recommendations in simple terms
Nice to have
- Experience in deriving a set of relevant signals from a large set of data, summarizing it and drawing conclusions from it that can facilitate automation and prevention
- Experience with fraud/abuse investigations, fraud risk management, security, and threat analysis for Internet-related products
We are Market Partner
Market Partner is proud to be an equal opportunity employer. You are welcome to our community regardless of who you are, no matter where you come from, or what you look like. We apply ongoing selection and may fill the position as soon as we find the right candidate.