Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Description Form
Position Title
Sales Director Trade Applied Water (Nordics)
Date:
April 2025
Function/Department
Sales
Location(s)
Nordics
Reports to
Senior Director – Applied Water Europe Trade Sales
Exempt
Non-Exempt
Matrix Supervisor(s)
Essential Functions (Must include basic functions, primary activities, supervisory responsibilities (direct and indirect), communication and employee relations. Ideally there should be a minimum of five and up to a maximum of ten essential functions.)
P- Primary
S - Shared
C – Contributory
Purpose of Role:
The Director of Sales Trade Business will be responsible for managing sales and customer relationships within the Trade Customer category. This includes wholesalers, distributors, retailers, agents, and e-commerce platforms. The role requires a strategic approach to managing customer points of sale and maintaining framework / rebate agreements to align with the distribution strategy. The ideal candidate will have a deep understanding of the trade sector, including the dynamics of distribution and wholesaler channels and strategies. This position also involves identifying new business opportunities, managing complex sales cycles, and ensuring customer satisfaction through proactive engagement and support.
P
Develop and execute comprehensive sales strategies for the Trade Business category, focusing on growth and market penetration.
P
Manage relationships with wholesalers, distributors, retailers, agents, and e-commerce platforms, ensuring their needs are met with tailored solutions.
S
Ensure alignment with the distribution strategy and maintain framework & rebate agreements, providing technical support and guidance as needed.
P
Performance Monitoring – to track team and customer performance giving timely feedback and setting clear expectations. Maintain good Motivation and Morale with AW Trade Sales team (High Performance Culture)
P
Sales Process Improvement – both externally and internally drive tools, processes and technology to improve efficiency and effectiveness of team. Work closely with Sales support/Operations/factory/IT to achieve these improvements in both order management and quotation process. (Overall “A” Customer Experience)
P
Forecasting for “Flash” process for sales and order intake and supervising sales pipeline and motivating good use of Salesforce CRM (Customer Relationship Management).
S
Collaborate with the Large Projects team to manage exceptions and revenue splits, fostering a collaborative approach to account management.
S
Lead and mentor the sales team, providing guidance and support to achieve business objectives and drive performance.
P
Monitor market trends and competitor activities to identify new business opportunities and stay ahead of industry developments. Develop growth strategies and plans, identifying and mapping business strengths and customer needs.
P
Prepare and present sales forecasts, budgets, and reports to senior management, providing insights and recommendations for continuous improvement.
P
Follow industry trends locally and internationally, reporting on successes and areas needing improvements.
C
Any other duties, within your capabilities, as required by Management
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
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