Project Manager - Onboarding / Support

Aura Cloud is a class leading cloud platform for financial institutions to launch and run their business at light-speed. Our platform is at the center of our customers’ digitization path and business critical.

We provide 24/7 platforms for critical core financial applications that require a very high degree of quality and stability of the platform. We are fast expanding into other markets with continued focus in the Nordics.

We seek an experienced ProjectManager to join the Customer Success Team at our Stockholm office, to manage new customer / services onboarding and continued success for our customers.

Key Responsibilities:

• Successfully execute onboarding projects - which could be either be new customer or new services to existing customers.
• End to end planning and execution of project tasks related to onboarding; tracking of tasks, dependencies and impacts on milestone
• Manage cross functional / technical dependencies between subject matter experts and technical team members to fulfil project tasks.
• Understand and mitigate project and delivery risks for our customers ensuring certainty in all delivery milestones.
• Plan and conduct Agile ceremonies related to sprints, stand ups, retrospective and provide feedback for continued improvement

Requirements and Experience:

• You have at least 10+ years of experience in Core banking projects or similar banking applications having gone through more than one complete onboarding and implementation cycle.
• You have good domain knowledge on Consumer, SME and Corporate banking with knowledge of banking processes.
• You have hands-on experience of migration from or to any core banking application having lead the various stages of such an implementation.
• You have excellent project management skills and successfully managed onboarding and support projects for financial institutions.
• You have managed projects in an agile manner with an ability to oversee multiple streams and milestones across customer projects.
• You can simplify complex ideas and communicate them in writing with clear logical thinking.
• You are people-oriented person who builds strong relationships with customers and stake holders.
• You are a person who can connect with the team, identify their strengths and weaknesses, align the team to realize our vision.
• You are fluent in English as the working language; knowledge of Swedish and/or other Nordic/European language is a plus, but not a necessity.