This team is foundational to how we structure, verify, and manage the relationship between account holders and their dependents across Family, Duo, and Student plans. Your work will directly impact millions of users around the globe, helping to build more flexible, trustworthy, and user-friendly subscription experiences.
What You'll Do
- Own and evolve the core product experiences and APIs that govern Spotify's Family Plan infrastructure.
- Work with engineers, designers, and data scientists to create delightful, secure, and scalable member lifecycle flows (e.g. onboarding, verification, transitions).
- Collaborate with teams across Subscriptions Mission to ensure seamless coordination and system interoperability.
- Define and manage the roadmap for your squad, ensuring alignment with team goals and company strategy.
- Help scale new monetization opportunities through sub-account personalization, add-on targeting, and eligibility management.
- Identify and resolve user and stakeholder pain points, using qualitative and quantitative data to inform decisions.
- Ensure high reliability, trust, and compliance in how Spotify provisions and manages family-based accounts.
Who You Are
- You have extensive experience in product management, preferably in platform, subscription, or account lifecycle domains.
- Organised and experienced in shipping and scaling backend-heavy products.
- You are passionate about infrastructure, entitlement architecture, and designing trustworthy experiences.
- You are comfortable navigating ambiguity, driving clarity across cross-functional teams, and owning prioritization decisions.
- You can communicate clearly and crisply, adapting to technical and non-technical audiences.
- You work well in distributed environments and thrive in close collaboration with engineering.
Where You'll Be
- This role is based in Stockholm, or London.
- We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
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