Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email.
Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey.
At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation!
The essence of the role
The Payroll Supervisor will be responsible for managing and supervising payroll operations across multiple countries within Europe, the Middle East and Africa. This role involves ensuring accurate and timely processing of payroll, compliance with local regulations, and delivering exceptional service to our employees and stakeholders.
Key Responsibilities
Payroll Administration:
- Supervise and manage end-to-end payroll processing for employees across EMEA.
- Ensure accurate and timely payroll delivery in compliance with local payroll regulations.
- Oversee payroll data management, including employee information, compensation changes, and deductions.
- This position will also process and audit payroll and ensure all accompanying tasks are accurately completed in a timely manner.
Compliance and Regulations:
- Stay updated with payroll regulations and tax laws in all relevant jurisdictions.
- Partner with HR, Finance, legal and other key internal stakeholders to understand & protect the business and our employees.
- Ensure compliance with legal requirements, including wage and hour regulations, tax regulations, and other payroll-related legislation.
- Validate and reconcile necessary payroll-related filings, taxes, reports, and documentation in coordination with internal and external payroll vendors
- Lead system upgrades & updates and communicate to applicable parties as needed.
- Manage internal and external audits.
Team Management:
- Lead and mentor a team of payroll specialists, analysts and administrators.
- Provide guidance, training, and support to payroll team members to enhance performance and efficiency.
- Conduct performance evaluations and manage team development.
- Act as liaison between team members and Head of Payroll for escalations, communications & team needs.
Process Improvement:
- Identify opportunities for process improvements and implement best practices to enhance payroll accuracy and efficiency.
- Develop and maintain payroll procedures and policies.
- Collaborate with key internal stakeholders to support harmonized payroll systems and processes.
Employee Support:
- Address employee inquiries related to payroll, benefits, and deductions.
- Resolve payroll discrepancies and issues in a timely and professional manner.
- Ensure effective communication with employees regarding payroll-related matters.
Reporting and Analysis:
- Prepare and analyze payroll reports and metrics to support decision-making and financial planning.
- Conduct audits and reconciliations to ensure payroll accuracy.
- Provide regular updates and reports to senior management on payroll performance and compliance.
This role is based at our HQ in Stockholm, Sweden, and reports to the Head of Payroll.
In order to be successful in this role, we believe you have:
- Degree and/or professional certifications in Accounting, Finance or Administration or approved equivalent combination of education and experience.
- Minimum of 10 years of payroll experience, with at least 3 years in a supervisory role.
- Historical experience in processing Year End activities.
- Knowledge of payroll regulations and tax laws in the EMEA arena.
- Proficiency in a variety of payroll software and systems. Hogia, Timeplan and SAP experience strongly preferred.
- Proficient with MS Office Suite products, specifically Microsoft Excel, including pivot tables and v-lookup formulas
- Strong analytical and problem-solving skills with capabilities in process improvements, systems implementations, policy revisions.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic environment supporting payroll functions across multiple legal entities in a global capacity.
Our corporate language is English, please submit your application in English.
Are you ready? Join us on our journey!
About the recruitment process
To help us place the right people in the right role, we believe in science-based and fair assessment methods. We follow a competence-based, structured interview process where your skills, experience, and attributes relevant to the role and Sinch will be assessed. As part of our recruitment process, pre-employment testing is used to help us increase our hiring success by identifying the candidates that are most likely to thrive and be successful in the role. We acknowledge that there are two parties deciding in this process and welcome you to ask any questions you may have at any stage of the process.
