Marketing & Communication Interaction Leader - IKEA Marketing & Communication AB

Job ID: R0012242

Date posted: 26/08/2025

The IKEA vision is to create a better everyday life for the many people – and we’re always searching for new and better ways to do it. We use our home furnishing knowledge to create products and solutions that will enable more people to live the life they want. Through creativity, IKEA Marketing & Communication AB connects the heart of IKEA to the hearts and minds of the many people. We plan and produce inspiring content that enables our retail markets to grow and position IKEA as a purpose-led business and an expert in life at home.

We are based in Älmhult, Sweden – the heart of IKEA. Our strength is our 400+ talented co-workers: strategists, channel experts, developers, photographers, motion media producers, 3D artists, graphic designers, copywriters, interior designers, and many more competences. We are proud of our craftsmanship and ability to unleash creativity at scale.

The core of our offer is the common content made available to IKEA retailers around the globe. In addition, we offer packages and on-request support to meet the needs of our markets. IKEA Marketing & Communication also develops the common marketing agenda for IKEA, leading in marketing and communication topics and contributing to our business strategies.

Our culture and values guide us in everything we do. We become better as a team by building on our strengths and differences. Together, we strive for an inclusive work environment where we all feel safe, welcomed, respected, supported, and appreciated for who we are and what we contribute with. This is the place where you can inspire billions of people around the world. Are you ready to make a better everyday life for the many people? We want to hear from you!

We are now looking for a M&C Interaction Leader to IMC M&C Interaction in Älmhult.

Job Description

As M&C Interaction Leader you will:

• Responsible for leading and developing IMCs communication plan towards the IKEA Franchisees (Retailers).
• Lead and develop the M&C Interaction agenda across the IKEA Network, including but not limited to securing qualitative market input and insights into the IMC core process.
• Responsible for setting the business requirements for ‘Deliver and Make available’ step in IMC Core process, including business support systems, in close collaboration with all IMC functions.
• Challenge current ways of working and take lead in driving continuous development and innovation of optimal marketing & communication methods, tools, processes, and solutions.
• Effectively manage internal and external stakeholder relationships by networking, nurturing connections, and building trust to ensure successful collaboration.
• Stakeholder management; IMC, Retail Concept, Range, IKEA Franchisees (retailers), and other relevant partners.
• Act as a role model in regard to IKEA Culture, Values, and Code of conduct.

Qualifications

• Experience of and ability to nurture trustful relationships across all organizational levels.
• Up-to-date knowledge of today’s multi-channel landscape, market, and industry trends.
• You have good knowledge about the IKEA strategic landscape, IKEA concept, brand, values, copy and visual identity, tone of voice, organizational setup, matrix lines, business processes & owners.
• Experience and ability to lead in the unknown and to quickly adapt to changes in business needs.
• Facilitates engaging and productive meetings and workshops.
• Ability to create engagement by presenting to bigger audiences, both live and digital.
• You are driven by working with a long-term approach but with step-by-step deliveries and improvements.
• Fluent in both spoken and written English.

As a M&C Interaction Leader you lead through people with the IKEA values at heart and build strong working relationships while co-creating and collaborating with colleagues across the organizations. You also enjoy both high-level strategic and hands-on work, and you focus on possibilities and opportunities when developing new ways. You believe that tactical and operational marketing will grow and transform IKEA business and brand, and you want to contribute to a clear and consistent M&C delivery that inspires and engages people.

Additional information

Are you ready to make the world a little better, together? We want to hear from you!

This is a place where you can focus on doing what you love. There are no dress codes or closed offices. No day is ever the same. All ideas are welcome. Everyone tries to pitch in when needed, and failures are seen as a way of learning. When you enter our building, we want you to feel that you can inspire billions of people all over the world.

We look forward to receiving your application – CV and motivation letter, in English, by September 12. We are continuously interviewing candidates and may close the ad earlier.

In your application we also want you to answer below questions:

Questions

• What makes this role interesting to you?
• Why do you think you are a good fit for this role? Please elaborate on your experience, personal skills, and leadership capabilities.
• Please tell us more about which leadership approach you would apply when leading in a complex environment involving multiple functions and stakeholders?

The position is based in Älmhult, Sweden.

If you have questions about the recruitment process, you are welcome to contact Recruiter Jonas Levin at [email protected]. If you have any questions about the job please contact hiring manager Maja Nordström at [email protected].

We do not accept applications sent directly via email