Introduction
We are building a modern Wipro.
We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA – as the world around us changes, so do we.
Wipro is a leading global information technology, consulting, and business process services company. Our CIO Advisory Consulting group serves as the strategic arm of Wipro Consulting, helping clients across industries to strategize, transform, and re-imagine their business and operating models.
We empower companies to transform their business and deliver superior experiences for their customers, partners and employees. With an entrepreneurial mindset and a sense of fun, we thoughtfully evaluate clients’ problems; craft innovative sustainable solutions that leverage cutting-edge technologies; and work side-by-side with clients to drive business outcomes.
R͏ole Overview & Responsibilities
As an IT Operating Model SME and Consultant, you will lead engagements with clients seeking to transform their IT operating models to support business strategies. You will guide clients through the design, implementation, and optimization of their IT operating models, ensuring alignment with business goals and operational efficiency.
Responsibilities:
- Lead the assessment of current IT operating models, identifying inefficiencies, and areas for improvement.
- Design and implement new IT operating models that enhance agility, efficiency, and service delivery.
- Advise on the adoption of agile, DevOps, and other modern IT practices and methodologies.
- Facilitate the alignment of IT operations with business strategies and objectives.
- Guide the organizational change management process, ensuring smooth transitions and stakeholder buy-in.
- Develop metrics and KPIs to measure the effectiveness of the new operating model.
- Provide thought leadership on emerging trends and best practices in IT operations and service delivery.
W͏ho we are looking for;
- Bachelor's degree in Information Technology, Business Administration, or related field. Master’s degree preferred.
- Minimum of 8 years of experience in IT consulting, with a focus on IT operating model transformation.
- Deep understanding of IT service management, agile methodologies, and digital transformation.
- Proven track record of leading successful IT operating model transformations.
- Excellent leadership, communication, and stakeholder management skills.
- Relevant certifications (e.g., ITIL, PMP, Agile) are highly desirable.
W͏hy work for Wipro
We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.
All of our employees are expected to embody Wipro’s 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust.
Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change – working to build a more just, equitable and sustainable society. Around 66% of Wipro’s economic ownership is pledged towards philanthropic purposes.
