As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.
Purpose of the position
We are seeking a dynamic VP Sales and Services to lead and direct sales and service activities across Sweden, Norway, and Denmark. This senior leadership role is responsible for ensuring that our operations align with the business area’s objectives, strategy, and best market practices.
The VP Sales and Services drives solution-based sales in each market, focusing on delivering an outstanding customer experience and building long-term partnerships through complete lifecycle support.
Main tasks and responsibilities
- Responsibility for HIAB products sales and services in Sweden, Norway, and Denmark
- Full P&L, net working capital, and personnel responsibility
- Establish and implement Hiab’s strategy in SweNorDen CSC
- Monitor and enforce HIAB’s KPIs
- Promote and ensure a safe working environment (HSEQ)
- Lead the CSC
- Represent HIAB to customers and dealers
- Review CSC performance with HIAB divisions and key departments
- Manage the customer journey from factory delivery to end customer delivery throughout the full lifecycle
- Follow the latest ISO standards, Hiab Code of Conduct, and Delegation of Authority
- Actively participate in succession planning within the CSC team.
What you’ll need to succeed
Education:
- Master's degree in Business Administration or equivalent
Experience:
- Several years of experience in senior sales, services and marketing roles (commercial and/or operations experience)
- Proven ability to drive sales, operations and profitability and manage customer and dealer relationships
- Experience in business development, change projects; M&A experience is beneficial
- Leadership and coaching experience with good track record
- Knowledge of different sales tools, systems and training approaches to drive the new ways of working
- Experience working in an international corporate environment
- Experience in development of business plan/strategy and execution
Competencies:
- Strong business acumen
- Sales and business development
- Process improvement
- Ability to work in an international business environment in a matrix organization
- Strong leadership capabilities, coaching and team development
- Excellent interpersonal and communication skills
- Change management to drive and execute change, internally and externally
- Performance management, target setting and follow up/feedback
- Firm and fact-based decision-making skills Basic financial understanding to drive profitable growth
You will be part of
As part of a global organization, you will gain access to an extensive network and exciting development projects. At the same time, we value personal development and the close collaboration that characterizes our local operations. Cooperation, commitment, quality, and order are the guiding principles we work by. We are constantly working to maintain a pleasant and enjoyable work environment for our employees with opportunities to grow in your role and develop it further.
Interested to join?
If you are excited about this opportunity, please submit your application/CV in English. We look forward to hearing from you!
Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.
As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com