Rippling is seeking a Team Lead, Licensing to provide services to a customer. You will play an integral part in ensuring the timely and accurate processing of licensure applications across the healthcare provider spectrum. This is a fully remote role and will report to the Senior Lead of Licensing.

What you’ll do:

• Lead and mentor a team of licensing analysts, overseeing daily task execution and quality assurance, manage the teams completion and submission of applications for licensure across the country
• Maintain documentation and reporting regarding licensure applications in process
• Develop and maintain SOPs and training materials to ensure consistency and compliance
• Retain records related to completed applications for licensure
• Interact professionally with customers and state healthcare representatives to provide appropriate and timely response to inquiries and concerns regarding licensure applications
• Support onboarding and training for new hires and serve as a go-to resource for internal licensing knowledge
• Collaborate with leadership and teammates on process improvement
• Obtain and/or enter information in a timely and efficient manner
• Lead and/or actively participate in client and departmental meetings

What you’ll need:

• 3+ years of healthcare operations required, licensing experience strongly preferred
• 1+ years of leadership / people management experience
• Subject matter expertise on licensing requirements across states
• Professional written and verbal communication skills
• Highly organized with with effective time management skills
• Ability to prioritize throughout the day as workflow changes
• Experience in hospital privileging a plus