Job ID: 28047
Would you like to empower business professionals to unlock the potential of data? We are growing our team in Data, Digital Sales and Engagement (DDSE) Sweden. We are now locking for a data scientist who can help us to utilise more data and insight to engage with customers in different interactions.
About our team
In Data, Digital Sales and Engagement (DDSE) we are a group of specialists in various fields: everything from digital marketing and content production to web analysis and data science. Collectively, we are responsible for engaging new and existing personal customers in digital channels and driving sales via online/mobile banking and nordea.se. We are building the omnichannel customer journey experience and for that we need to connect different data sources across our platforms and applications. Right product, right process, right message, right channel, at the right time for the right customer.
The role is based in Stockholm, Sweden.
About this opportunity
We are looking for a curious and driven Senior Data Scientist that will be a crucial part of implementing our strategy connected to omnichannel customer journey experience. Someone who is comfortable working on their own or as part of team to support Personal Banking (business stakeholders).
You will enable Digital Sales to use the power of data and analytics to create the omnichannel experience. Providing insights and recommendations, driving intelligent automation by applying model-based solutions, simplification of processes, and identifying new data sources to our marketing automation tools. You will collaborate with the team to develop our data into advanced AI models, predicting customer's future needs and behaviour in digital channels.
In addition you will be:
- Analysing how our omnichannel business is developing including e.g. sales, activity performance, customer behaviour, pricing, process steps and demand
- Designing and developing customer engagement activities: suggest target group, evaluate data availability, support utilizing sufficient control groups, monitor the outcome of activities, and evaluate the results
- Participating actively in the work of digital customer journey teams, training and coaching the team to utilize data & analytics
- Enabling data for analytics, reporting and marketing automation tool(s)
- Recommending and performing analysis of different data sources to spot development trends and pain points
- Together with a wider data analyst community and take part into building analytics & tools needed for business development
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us. We are looking for someone that loves working with data and analytics - someone who can look at all kinds of data and see meaning, insights, ideas, opportunities and elevate analysis and strategic thinking to support the team in delivering the best customer experiences. You have the skills and mindset to take ownership of the whole spectrum of data science: data gathering, cleaning, engineering, and modelling, while taking the business perspective into account.
To succeed in this role, we believe that you are/have:
- Interest in business and customer behaviour
- Good at collaboration in practice - work closely with other SMEs (Subject Matter Experts), involve stakeholders and always asking questions and investigating alternative solutions
- Can drive tasks on your own but equally skilled in facilitating collaboration around tasks while maintaining the customer centric mindset
- Innovative, openminded and excited about bringing your ideas to the table. You strive for continuous improvement and love learning and trying out new things. You're dependable, willing to speak up even when it's difficult, and committed to empowering others
- A proactive, innovative and can-do oriented mind-set with the ability to convert new ideas into concrete actions, share “make it happen attitude”
- A passion to share your knowledge and a ability to clearly communicate complex issues in an easy and understandable manner to a wide range of stakeholder
Your experience and background:
- 3-5 years of experience in data analytics/data science
- You are comfortable in using one or more data science programming language e.g. Python, R, SQL
- You know your ways around tools like Hive, Snowflake, visualization tool such as Power BI
- You understand the principles of working with an Agile development approach
- Academic degree in highly quantitative discipline or specialisation such as Computer Science, Physics, Mathematics, Engineering, Economics, or Finance, and you have understanding of statistical concepts (e.g. Hypothesis Testing) and machine learning models
- Proficient in written and spoken Swedish and English
What we offer
By joining Nordea you can impact on the life of 11 million customers. Our team has an important role in helping to inspire and educate business teams on effectively utilizing data to drive informed decision-making. Joining the team will provide you with opportunities to use your experience with data management, data analysis and data engineering to support business developers, leaders, digital marketing specialists & other stakeholders.
If this sounds like you, get in touch!
Next steps
Please submit your application no later 10/09/2025. Remember that we don´t accept applications via email. Interviews will be held continuously.
For more information about the position, you are more than welcome to contact Sebastian Kovacs, Head of PeB analytics SE, +46 76-8239114, Sebastian.kovacs@nordea.se.
We enable dreams and aspirations for a greater good.
We build relationships. We add a personal touch to everything we do – when advising our customers, collaborating with colleagues, and meeting our potential candidates.
We learn and develop. We take pride in being experts and thinking ahead. We use our expertise to meet our customers’ needs, from the simplest to the most complex. We bring a growth mindset to our work that enables us to focus on a broader perspective in our daily challenges.
We lead change. We are responsible and aware of the impact of our decisions, both for our customers and for our local and global communities. Mindful of our responsibility towards current and future generations, we have made sustainability an integrated part of our business strategy.
We are Nordea. We have a 200-year history of supporting and growing the Nordic economies and our values are deeply rooted in these open, progressive and collaborative societies.
For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.