Manager Property & Remote Hands

Digital Realty
Sverige
Full time
för 4 veckor sedan

Your role

The Manager Property & Remote Hands is setting up the customer service plan of the specific site and identifies areas of improvement in customer service policies, procedures, and implementation of changes. The Manager Property & Remote Hands manages their team on site and oversees the objectives and goals of the customer services function are achieved. The Manager Property & Remote Hands gives input to the customer services strategy, monitors customer services processes and procedures and provides / coaches the team with instructions. The Manager Property & Remote Hands is monitoring SLA performance and agreed KPI’s and provides support to new data centre developments with regards to Customer Services aspects and requirements.

What you’ll need

A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx™) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents. To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers. Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us. This is an exciting time to join our business so apply now and make your mark on our future.

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