Meetric is growing fast – and we’re now looking for an experienced Head of Engineering to build a world-class engineering team, drive architectural decisions, and ensure our platform remains scalable and secure as we grow. This is a strategic leadership role where you’ll combine technical ownership with team management and operational excellence.
About Meetric
We’re a cutting-edge SaaS company specializing in conversation intelligence. Powered by advanced AI, our platform helps businesses analyze, understand, and act on their customer conversations – across all channels.
We turn conversation data into actionable insights that strengthen sales, customer support, and decision-making.
We’re in an exciting growth phase and are now strengthening our technical foundation to meet the needs of larger customers, strategic partnerships, and regulated industries.
The Role – Head of Engineering
As Head of Engineering, you’ll be ultimately responsible for how our technology platform evolves, scales, and stays secure. You’ll define standards, make key architectural decisions, build the team, and lead both our compliance initiatives and technical partner relationships.
You’ll work closely with our Senior Acting CTO and lead the day-to-day operations of the engineering team – while also owning the long-term technical direction of our platform.
Your Responsibilities
Technical Leadership & Architecture
- Define code architecture, design patterns, and technical debt strategy
- Establish standards for code quality, tools, and development processes
- Lead technical decisions on system design, scalability, and integrations
- Conduct high-level code reviews focused on structure, performance, and maintainability
DevOps & Infrastructure
- Oversee CI/CD pipelines, deployment strategy, and cloud infrastructure
- Ensure system reliability, monitoring, and incident response readiness
- Drive cloud cost optimization and resource efficiency
- Maintain and improve dev, staging, and production environments
Compliance & Security
- Lead implementation and maintenance of ISO 27001
- Drive SOC 2 Type II initiatives and prepare for audits
- Establish security policies, risk assessments, and vulnerability management
- Ensure data protection and legal compliance across all systems
Documentation & Processes
- Set standards for technical documentation and knowledge sharing
- Maintain API documentation, architecture diagrams, and operational runbooks
- Identify and drive process improvements within the engineering team
Partner Engagement & Technical Onboarding
- Lead technical discussions with partners on integrations and compliance
- Manage due diligence, onboarding, and technical deliverables in partnerships
- Represent the engineering team in external negotiations and assessments
Team Building & Strategic Collaboration
- Build, coach, and scale a high-performing engineering team
- Foster a culture of technical excellence, learning, and innovation
- Work closely with the CTO and leadership team on technology strategy
- Collaborate cross-functionally with product, design, and commercial teams
We’re Looking For Someone Who:
- Has 8+ years of software engineering experience, including 3+ years in a leadership role
- Possesses deep technical knowledge in system architecture and modern tech stacks
- Is experienced with DevOps, cloud platforms, and CI/CD (e.g., Docker, Kubernetes)
- Has led ISO 27001 and SOC 2 Type II compliance efforts
- Can communicate technical topics clearly to both internal and external stakeholders
- Has hands-on experience with API design, microservices, and scalable systems
- Has worked with partners, compliance reviews, and integration projects
Bonus Points If You Also Have:
- Previous experience as Head of Engineering, VP Engineering, or equivalent
- Background in regulated industries (e.g., finance, healthcare, legal tech)
- Experience working with external compliance firms and audit processes
- A track record of scaling both teams and technical infrastructure
- Relevant certifications (e.g., AWS, Azure, Security, Compliance)
What We Offer:
- The opportunity to build and shape an engineering organization from the ground up
- A cutting-edge AI product with strong market traction and demand
- Substantial equity through our stock option program
- An ambitious, experienced, and driven team passionate about tech and business
- A flexible hybrid work setup – work from our Stockholm office or wherever you thrive
- The chance to create real-world impact through applied AI
Interested?
Send your application or reach out directly to Ricard Chramer (ricard.chramer@meetric.com) to learn more.
Location: Stockholm (Hybrid)
Please note: We have already selected our recruitment partners and kindly ask agencies and staffing firms to refrain from reaching out.
Jobbtyp: Heltid, Tillsvidare
Förmåner:
- Aktiesparprogram
- Extra semesterdagar
- Friskvårdsbidrag
- Företagsevent
Schema:
- Kväll
- Måndag till fredag
Arbetsort: På plats