Vice President Hospitality Tech

At Strawberry, we're on a quest to redefine the hospitality experience through innovation & technology. In 2023 we launched our new mother brand, Strawberry, and we are transforming from a traditional hotel company to a universe of offers and experiences for our guests and customers

We are seeking a commercially driven Vice President of Hospitality Technology, who will provide strategic and operational leadership for all core business technologies across Strawberry. This pivotal role includes both hotel-facing platforms (such as PMS, housekeeping, payments, and spa systems) and group systems supporting B2B sales, loyalty, martech, HRM, finance, CRS, and Google Workspace.

What you will be doing:

• Strategic Leadership: Develop and execute a comprehensive technology strategy for both hotel operations and group functions, ensuring seamless integration and alignment with Strawberry business objectives.
• Implementation Excellence: Oversee all technology aspects of hotel openings, rebrands, and system changes, guaranteeing timely and successful deployments.
• Process Optimization: Define and promote best practices for technology system usage across hotels and HQ to maximize efficiency, enhance guest satisfaction, and drive business outcomes.
• World-Class Support: Lead, mentor, and manage our technical support team to deliver the best, most efficient, and proactive service in the industry, ensuring all our employees and hotel staff feel fully supported.
• Collaborative Innovation: Work closely with hotel operations, and other departments to understand technology needs and deliver proactive, innovative solutions.
• Vendor and Platform Management: Lead the evaluation, selection, and implementation of new technologies and system upgrades in partnership with our procurement and vendor management teams.
• Financial Oversight: Develop and manage budgets for hotel technology deployments, enterprise platform maintenance, and the dedicated support team.
• Leadership & Mentorship: Lead, motivate and develop our teams to ensure efficient and proactive service delivery to both our hotels and headquarters.
• Compliance and Security: Ensure all hotel and enterprise systems comply with relevant technology standards and security protocols.
• Continuous Improvement: Drive a culture of continuous improvement within the hospitality technology landscape, consistently identifying opportunities for optimization and innovation.

Who we think you are:

• A Bachelor’s or Master’s degree in Information Technology, Hospitality Management with a technology focus, or a related field.
• 10+ years of experience in technology management roles within the hospitality industry or related service sectors, with expertise in both hotel-specific and enterprise-level systems.
• A proven track record of managing large-scale technology implementations and optimizing enterprise platforms.
• Demonstrated leadership skills with the ability to build, lead, and develop high-performing, service-oriented teams.
• In-depth knowledge of core hotel technology systems (PMS, housekeeping, payments, spa solutions) and a solid understanding of enterprise platforms.
• Strong strategic and analytical skills, with the ability to translate business needs into effective technology solutions.
• Excellent stakeholder management and communication skills.
• A proactive, solution-oriented mindset with the ability to anticipate and mitigate challenges.
• Experience in developing and managing technology budgets.
• Strong project management skills with experience in complex, cross-functional projects.
• Familiarity with data privacy and security regulations relevant to the hospitality industry.

What We Offer:

Real Impact: Be a part of a dynamic transformation and contribute directly to our success story.
Empowerment: Work in a flat organization with trust, autonomy, and the opportunity to make a real difference.
Growth & Development: Access professional development opportunities to enhance your skills and advance your career.
Fun & Community: Enjoy a vibrant work environment with plenty of social events and team-building activities.
Fantastic Perks: Benefit from great employee discounts, including staff and friends & family rates at our hotels.
Flexible Work: Embrace a hybrid working model with your base at our HQ in Oslo or Stockholm.

You will be a part of the leadership team in the Tech department, and report directly to CDTO, Kari Anna Fiskvik.

Interested in joining our team?
We'd love to get to know you! At Strawberry, we celebrate individuality and potential, and invite all to apply. Upload your CV and cover letter, sharing why this position excites you.