About this opportunity:
Responsible for designing the architecture of documentation systems, ensuring that complex technical information is presented clearly, logically, and is easily accessible by different user groups (developers, engineers, customers). collaborate closely with technical writers, developers, product managers, and UX designers to create documentation structures that meet user needs.
What you will do:
- Information Architecture Design: Design clear, user-friendly documentation structures and metadata for easy navigation and reuse.
- Content Strategy and Management: Define and maintain modular, standardized content to ensure consistency and adaptability.
- Collaboration with Technical and Product Teams: Work with SMEs and product teams to ensure content structure reflects product logic and user needs.
- Search and Retrieval Optimization: Improve findability through metadata, tagging, and well-organized content architecture.
- Tools and Technologies: Manage and optimize content tools and systems to support efficient documentation workflows.
- User Research and Usability Testing: Use feedback and testing to ensure documentation structures meet user expectations
- Compliance and Standardization: Ensure documentation meets quality, regulatory, and version control requirements.
The skills you bring:
- Bachelor's degree in Information Architecture, Technical Communication, Information Science, Computer Science, or a related field.
- 5+ years of experience in information architecture, technical documentation, or content management for complex technical products.
- Strong understanding of information architecture principles, including taxonomy, metadata, content modeling, and usability.
- Proficiency with documentation tools
- Familiarity with HTML, XML, CSS, and basic knowledge of API documentation.
- Strong analytical skills and experience working with structured content (modular content, topic-based authoring).
- Experience with content management systems (CMS) and knowledge management platforms.
- Excellent communication and collaboration skills, with the ability to work effectively across technical and non-technical teams.
- Familiarity with usability testing, user research, and iterative design methodologies.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Application
We look forward to your application with CV in English. We target 60% work-from-the office.
Last day to apply is 2nd July 2025. Please note that we do not accept, proceed, or respond for applications sent via e-mail.
If you have specific questions, you are welcome to contact Lovina Rebeiro, Sr. Talent Acquisition Partner at [email protected]
Why join Ericsson?
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply?
