Material planner & S&OP Administrator
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
- Order materials within assigned responsibility areas in line with internal guidelines and procedures.
- Coordinate with Marketing regarding packaging design changes and ensure proper approvals.
- Contact Sourcing if materials lack contractual agreements.
- Follow up on order confirmations and update delivery dates in the system.
- Actively manage deviations in delivery times or quantities with suppliers, updating systems and escalating unresolved issues.
- Identify and address stock imbalances (both overstock and shortages).
- Proactively monitor material deliveries and take action on delays.
- Act as contact point for warehouse issues related to deliveries and booking.
- Collaborate with SAP support to resolve system-related issues, including those involving interfaces like PostNord.
- Ensure material availability for production through close collaboration with production planners.
- Independently coordinate material retrieval from external storage as per guidelines.
- Identify and address any material shortages affecting production and escalate unresolved issues.
- Participate in and co-lead supplier meetings for regular business updates and changes (e.g., design, artwork, specifications).
- Apply sufficient material knowledge to coordinate effectively with suppliers and internal stakeholders.
- Manage the administrative process for forecast collection (FC) and upload within the S&OP framework.
- Prepare data files, follow up with the sales team, and ensure accurate upload of data into APO/SAP.
- High school diploma required; additional education in supply chain, logistics, or a related field is a plus.
- Minimum 3–5 years’ experience in material planning, purchasing, or supply chain roles.
- Experience in supplier communication, warehouse/logistics, and working with external storage solutions is highly valued.
- Fluent in Swedish and English (spoken and written).
- Proficient in Microsoft Office (especially Excel); experience with SAP/APO preferred.
- Strong analytical and problem-solving skills with the ability to make decisions independently.
- Able to manage and prioritize multiple daily and ad-hoc tasks under tight timelines.
- A self-starter with a high attention to detail and curiosity for understanding processes and systems.
- Interest in supply chain flow and value chain optimization.
- Proactive and structured approach to work.
- Strong team player with flexibility and adaptability.
- Curious and eager to understand the full planning and production process and its impact on the business.
- Willing to take ownership and escalate issues when necessary.
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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