About Signode
Signode, the Transit Packaging division of Crown Holdings, Inc. (NYSE: CCK), is a global leader in transit packaging with over 80 manufacturing facilities across six continents and more than 7,000 employees worldwide. Headquartered in Tampa, Florida, we are committed to innovation, operational excellence, and delivering high-performance packaging solutions.
Your Role
As a Lead Modern Workplace Solutionist, you will guide a cross-country team of IT professionals, driving the implementation and support of modern workplace technologies. You’ll play a key role in shaping a secure, efficient, and user-centric digital environment, leveraging Microsoft Cloud solutions and endpoint management tools to empower our global workforce.
Key Responsibilities
Lead and mentor a team of Modern Workplace Technicians across multiple countries
Conduct performance reviews, set goals, and align team efforts with business objectives
Manage local business applications and collaborate with vendors for stability and performance
Drive the adoption of modern workplace technologies and digital collaboration tools
Administer client management infrastructure and ensure seamless device operations
Implement and expand the Modern Workspace Portfolio services
Collaborate with departments like HR, Finance, and Sales to deliver impactful IT services
Troubleshoot complex issues and ensure business continuity through proactive support
What You Bring
Master’s/Bachelor’s degree in Computer Science or equivalent experience
10–15 years in IT, including leadership in a modern workplace support environment
Certifications in ITIL, Microsoft 365, Intune, Power Platform, or Dynamics 365 (preferred)
Expertise in Microsoft 365, Azure AD, endpoint management, and ITSM tools
Strong troubleshooting, documentation, and remote support capabilities
Experience with low/no-code tools like Power Automate or RPA (a plus)
Fluent in English and Swedish (any other language is a plus)
Proven leadership, communication, and cross-functional collaboration skills
