We are seeking an IT Support Techician to our team in Tullinge.
As IT Support Technician you will be the first point of contact when it comes to providing on-site support for SmartCella’s end users at our offices. The role includes troubleshooting and resolving issues with software, hardware and other IT-related problems. You will work closely with the IT Manager to ensure that SmartCella’s IT environment is reliable, secure and up-to-date, and that the users in the organization are receiving in-house support with a high service level.
The role will be on-site five days per week and will report to the IT Manager.
Key responsibilities and scope of the role
- 1st line support of internal users on site for computers, mobile devices, print, network and conference rooms
- Responsible for the hardware inventory and PC installations
- Management of user accounts and license allocations
- Assisting in IT projects and activities
- Ensuring IT onboarding and offboarding of users are following the internal procedures
Qualifications & experience
To be successful in this role you need to be self-motivated, curious and service minded as a person. The role requires a “business first” mindset where a functioning IT environment for the end user is always priority. Having good communication skills and being fluent in English and Swedish both verbally and in writing is a must. This role is for a person that has a will to learn and improve within all areas of internal IT Management.
Education/Learning Experience/Work Experience
- At least 1 year of experience as a Support Technician or in a similar role
- Good knowledge of Windows
- A general interest and curiosity in technology
- Excellent problem-solving skills
- Ability to take initiative, willingness to learn and drive to contribute to your own development
- A driver’s license
Experience from the life science or IT industry is beneficial, but not a requirement.
Interested? Submit your application today! We will review applications on an ongoing basis and hope to fill the position as soon as possible.
SmartCella is a world-leading biotech company pioneering the future of targeted therapies by combining first-in-class delivery platforms with cutting-edge cell and gene therapies. The SmartCella group consist of SmartCella Holding AB, ProCella Therapeutics AB, SmartWise AB and SmartCella Solutions AB with a total of 80 employees from more than 25 nationalities.
