These part-time (50%) roles are split between two daytime shifts; one person will cover the morning shift, and the other the afternoon shift. We’re looking for individuals who are interested in a long-term collaboration and who have another ongoing commitment, such as work, studies or personal projects, that they’d like to combine with this role.
What you will do:
First line support for our members in Sweden, Norway and Denmark
Advise members on our different membership options
Handle incoming questions and issues efficiently by offering helpful, solution-oriented responses
Identify and report bugs or other issues in the app
Support the team with various administrative tasks
How we think you are:
First things first – your background matters less than your mindset. If the points below describe you, we’d love to hear from you:
Quick learner who can manage multiple systems and tasks simultaneously
Thrives in a high-paced environment and is confident handling a high volume of member interactions without compromising on quality
Flexible, service-minded, and genuinely enjoys helping others
Problem solver
Comfortable doing basic calculations
Fluent in English and at least one Scandinavian language (Swedish, Norwegian, or Danish) – bonus if you speak two.
What we offer you:
Fully renovated top-floor office with terrace, ideally located in central Stockholm
A welcoming company culture and supportive team
Hybrid work setup with three office days per week
Possibility to work 2 weeks remotely per year
A Bruce Epic membership (yes, you get to workout too!)
How to apply:
If you’re excited about being part of Bruce Studios and helping us set a new standard for world-class support, we’d love to hear from you. Send your CV in Swedish or English to Boel Axelsson (Head of Support): [email protected]
As diversity is something that is important to us we’d love to see applicants from all gender identities, ages, cultural backgrounds and physical abilities.
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