About Mynt
Mynt is an all-in-one corporate card and spend management solution, on a mission to fundamentally change business banking forever. Our digital software, coupled with corporate cards and payments infrastructure, eradicates manual administrative tasks relating to spending for businesses. Mynt is experiencing huge growth in the Nordic markets, with over 15 000 business customers. Mynt is experiencing significant growth in the Nordic markets, now serving over 15,000 business customers. With YoY growth exceeding 100% and EBITDA profitability, we have recently secured substantial funding to support our continued expansion in Sweden and internationally.
Mynt is a tech-first company with a product oriented mindset, empowering teams to be their best in ideating and creating innovative solutions to complex problems. In 2021, Mynt obtained financial license as an E-money institution, card issuer, and payment processor from the Swedish Financial Supervisory Authority.
Since 2022, we’ve launched several strategic partnerships, starting with Fortnox where we integrated corporate cards directly into their platform. In early 2023, we announced a similar partnership with Accountor Group in Finland. Since then, additional integrations have gone live — including Kleer and Wint. Additional partnerships are in progress and under development.
Joining Mynt means contributing to creating an exceptional product and company. We seek passionate individuals who thrive in a fast-paced environment, prioritizing customer value. With around 70 employees (and growing fast), we plan to further expand our team to support our growth.
About the role
Mynt is currently looking for a Finnish speaking Customer Success Associate to join our growing team. You will have a central role in expanding Mynt and work closely with our business partners and operational teams in order to expand Mynt on the Finnish market.
You will be involved in the day-to-day operations of the business, interact with our customers, and deliver top-notch service. You will work with different projects for the Finnish market where you will research and conduct market analysis to support decision making. You will be a part of the Customer Success team located in Stockholm and have a central role of the team to understand our product and offering. Alongside this you will have different projects to support the launch in Finland.
This is a full-time position and you will report to the Head of Customer Success, Mathilda. The role will be located at our office in Stockholm.
What you’ll be up to:
- Customer Success. Help onboard our new customers via demos and help them get the most out of our services
- Customer/technical support. Help customer via chat, e-mail and phone with various questions regarding the product
- Partnership management. Function as contact person with our partners
- Product. Adapt our product into a new market and language. Collect and analyse customer data
What you bring to the table:
- Degree in Business Administration or similar relevant field
- Passion for customer care and customer service
- Passion for helping businesses grow and curiosity about the tech industry
- Highly effective and professional communication skills in written and verbal communication
- Fluent in Finnish, Swedish and English
- Bonus points if you have a technical background or experience in IT support, as you may also handle occasional technical inquiries
What we can offer you:
- Be part of an amazing team in a fast growing scale-up
- Work closely with a fun high performing team
- Great compensation model and career path
- A chance to shape your own development and responsibilities based on your passion and interest
The position will be filled as soon as we find a suitable candidate. Please reach out to us as soon as possible if you believe this for you!
