It's more than a job
When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.
Are you ready to lead a high-performing team and shape the future of airfreight logistics? If you thrive in a fast-paced environment and are passionate about operational excellence, this is your opportunity to make a meaningful impact.
As an Air Logistics Operational Care Team Leader, you will manage the day-to-day operations of the Operational Care Centre, ensuring high-quality shipment execution and process management. You’ll lead a team focused on delivering customer satisfaction while optimizing costs and driving continuous improvement across airfreight operations.
How you create impact
- Lead and manage the Operational Care Centre team.
- Ensure operational excellence and compliance with Kuehne+Nagel standards and air transport regulations.
- Monitor performance and improve data and execution quality.
- Resolve escalated issues and drive sustainable solutions.
- Optimise profitability through cost control and process efficiency.
- Collaborate with internal teams (Customer Care, Sales, Optimization, Gateway, Customs) and external partners (carriers, suppliers, brokers).
- Support procurement and carrier relationship management.
- Contribute to pricing strategies and RFQ preparation.
- Drive process improvements and system optimization.
- Support account implementation and customer development.
What we would like you to bring
- Few years of experience in air logistics or freight forwarding.
- Proven leadership experience (direct and virtual), with strong managerial skills in organizing, planning, and decision-making.
- High-level knowledge of freight forwarding operations and import-export regulations.
- Strong analytical, organizational, and time management skills.
- Commercial acumen and a performance-driven mindset.
- Excellent communication skills and a collaborative approach to team leadership.
- Demonstrated ability to manage change and drive continuous improvement.
- Fluent in Swedish and advanced proficiency in English; willingness to travel as required.
What's in it for you
At Kuehne+Nagel, you’ll step into a leadership role within a globally respected logistics organisation. You’ll have the opportunity to shape operational strategy, optimise processes, and collaborate with international teams. We offer a dynamic and supportive work environment where your contributions directly impact customer satisfaction and business success. With access to professional development and career growth opportunities, you’ll be empowered to lead with confidence and make a lasting difference.
Who we are
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.
