Cargo coordination Specialist

Wallenius Wilhelmsen - Stockholm

Wallenius Wilhelmsen is a global logistics shipping company listed on the Norwegian stock exchange. Wallenius Wilhlemsen brings together five established shipping companies to maximise synergies and growth through shared vessels, networks and customer base throughout the World.

Cargo coordination Specialist

The Wallenius Wilhelmsen group is a market leader in RoRo shipping and vehicle logistics, transporting cars, trucks, rolling equipment and breakbulk around the world. Listed on the Oslo Stock Exchange and located in 29 countries, the group consists of Wallenius Wilhelmsen Ocean, Wallenius Wilhelmsen Solutions, EUKOR Car Carriers and ARC.

Wallenius Wilhelmsen’s sophisticated supply chain solutions ensure an efficient integration of ocean transportation, inland distribution, terminal handling, processing and a comprehensive range of technical services. The Group has a strong environmental focus and is an industry leader in developing innovative solutions to reduce its operational impacts on the environment.

Our core values are at the heart of how we do things. We believe that most people want to work for a company that tries to do the right thing!

The Customer & Cargo Coordination team in Stockholm is looking for a new colleague! Now you have the chance to gain great experience in shipping and influence the way of working in the team.

Key Responsibilities

Support the trade by using knowledge in data analysis to develop more efficient and accurate ways of working.

Coordinating cargo to fulfil contractual commitments and optimize the utilization of our vessels.

First point of contact for dedicated customers to handle forecasting, bookings and maintain an overall good customer experience.

Process improvement

  • Using our data to improve ways of working and support the team with your knowledge and ideas
  • Working together with our Customer Experience Team to develop our information sharing processes.
  • Look for opportunities to automate processes.

Cargo Coordination

  • Manage cargo allocation in alignment with capacity management
  • Follow up on space availability and deliveries
  • Responsible for liaison with Area Sales Teams, Port Operations and Terminal to enhance space allocations
  • Play an active role in execution of customer prioritization and optimal cargo mix decisions
  • Monitor volume levels and provide input on optimal routing and port rotation across the trade
  • Ability to foresee, identify, and initiate actions to support higher earnings

Customer Coordination

  • Act as primary customer interface to develop customer relationships and guide vessel scheduling based on customer requirements
  • Respond to all general customer enquiries, bookings and feedback
  • Support account management for your designated customers
  • Monitor customer KPIs and seek corrective action to ensure adherence to performance targets.

Requirements and personal skills

You have an interest logistics and data analysis
You are a “go getter” who finds solutions and drive towards a win-win solution with the business and customer. Being a strong believer in process automation.

You thrive in an international environment which is constant evolving.

You have previous logistics experience

You are comfortable working with Power BI, QlikView or similar analytical tools.

You are result orientated, commercially aware, solutions driven and able to focus on details and follow up when necessary.

You have excellent communication skills in English, both verbal and written and high level of computer literacy.

A crucial success factor for any company is to make use of people's differences and you can easily search by registering your CV by clicking on the application button below or with your Linkedin profile. Selection and interviews will be ongoing.

With reference to GDPR we do not have the opportunity to receive any applications by mail. We looking much forward to receive your CV (in English).

With best regards,
Iréne Nilsson

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]