Job Description
WHAT YOU’LL DO
We’re looking for a Senior Product Manager to join our digital product team and take the lead in shaping the future of the OMNI customer journey—connecting our digital and physical stores into one seamless experience. You’ll be at the forefront of exploration: uncovering customer needs, identifying opportunities, and defining the path forward. You'll collaborate closely with product design, engineering, analytics, and store teams to connect the dots between digital and physical, ensuring every customer interaction feels effortless, inspiring, and integrated.
In addition to the above, your role will involve:
- Leading the discovery, delivery, and iteration of key initiatives.
- Translating customer and business needs into clear problem statements, product requirements, and prioritized backlogs.
- Collaborating closely with UX, engineering, analytics, and stakeholders to bring new experiences to life - from concept to release.
- Defining, monitoring, and reporting on success metrics that reflect impact in both digital and store.
- Driving test, experimentation, and customer validation to generate insights that inform product improvements and strategic decisions.
WHO YOU’LL WORK WITH
You’ll join a global, cross-functional team committed to delivering exceptional digital experiences through close collaboration, user-centric design, and continuous iteration. The team brings together diverse expertise across Product Design, Analytics, and Engineering, and partners closely with other product teams within the global digital experience organization, as well as key business stakeholders.
WHO YOU ARE
We are looking for people with…
- Proven experience as a Senior Product Manager or in a similar role within a digital environment, ideally with OMNI experience.
- Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
- A passion for solving complex problems with innovative thinking and a clear ability to prioritize based on impact, user value, and strategic fit.
- A strong customer focus, with the ability to uncover user needs, validate pain points, and translate insights into actionable improvements.
And people who have:
- A data-informed mindset, using both qualitative and quantitative insights to guide decision-making
- Experience working in agile, iterative product development environments.
- A proactive, ownership-driven attitude with the ability to manage ambiguity and adapt quickly to change.
- Curiosity and a continuous improvement mindset—always looking for ways to enhance the product and the team’s ways of working.
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.
In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.