Job Description
WHAT YOU’LL DO
Within H&M our Logistics network ensures a seamless, flexible, and swift distribution process, by delivering products for our stores and online customers, every single day. Working as part of our demand-driven, efficient, circular Supply Chain, our dynamic Logistics teams are consciously committed to and guided by our values. We work with innovative technical solutions, with our customer in mind. We don’t just go with the flow- we manage it, together with our service-focused, competent, motivated teams around the world.
Operational Excellence is the backbone of our dynamic logistics team. It's all about standardizing how we work, simplifying processes, and constantly improving. As an Operational Excellence Lead, you will review relevant functional areas and provide support to the Logistics Regions in improving processes based on the global operational practices and tech standards. You will make sure that implemented Roll-Outs are handed over to our regions with stability and clarity and where realizations are met.
- Act as a main counterpart for Logistics Regions on operational and tech related questions for the functional area.
- Streamlining and continuously improving operations within current operational and technical standards to make sure we are moving towards a leaner operation.
- Support Logistics Regions in understanding and finding solutions on how to best follow global and operational tech standards, also gathering, and ensuring actions on identified challenges and opportunities in following standards.
- Keep an overview of operational recurring issues and interim work- arounds for the relevant functional area, also providing support in developing mitigation plans and give input to future improvements.
- Connect and support Logistics Regions on operational best practices and standards, encouraging knowledge sharing on common operational opportunities, problems and solutions.
- Lead continuous improvement process and forums together with Value Stream and other key Logistics stakeholders, gathering improvement ideas and opportunities from Logistics Regions and others, evaluating feasibility of ideas and requests and ensuring overall prioritization.
- Responsible for follow-up tech and operational performance after roll-out finalization and hand-over, providing input to relevant Logistics teams on actual value realization and operational impact.
- Follow-up and ensure actions and progress of potential rest list and remaining open points not solved at project finalization and hand-over, together with Logistics.
WHO YOU ARE
We are looking for people with…
- Strong expertise within logistics, including operational processes and standards, also providing excellent knowledge of best practices as well as functional and technical implementations.
- Relevant education or equivalent degree is must.
- Strong communication skills and ability to coordinate and engage global, regional and local team members and warehouse associates.
- Strong knowledge of effective training, including learning and development methods as well as ability to understand digital product development from ideation to release.
- Skilled in setting priorities by analyzing impact both from a business and tech perspective.
- Experience from working with and leading continuous improvement projects or initiatives.
- Ability to plan, prioritize and delegate high numbers of tasks with varying workload and importance.
And people who are…
- Able to contribute to solving complex functional problems within the logistics area
- Clearly express the connections between larger business goals and small backlog items for team members.
- Strong communicators including internal and external stakeholder engagement.
- Analytical who can effectively communicate complex issues in a clear and simplified manner to diverse stakeholders.
WHO YOU’LL WORK WITH
In this position, you will be part of the Global Logistics Warehouse Development Department and report directly to Per Möller.
ADDITIONAL INFORMATION
This is a full-time permanent position based at our head office in Stockholm. Ready to take the leap? Apply now with your application latest by July 16th, 2025. We are excited to welcome you to our team and start this incredible journey together!
WHO WE ARE
H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.
We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.
- 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET).
- H&M Incentive Program – HIP. Learn more about the program here.
JOIN US
Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.
Take the next step in your career together with us. The journey starts here.
*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.